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Online Shopping in the Material Handling World

Fifty-eight percent of Americans prefer to do their shopping online, but people use more than just Amazon these days. Read today’s blog to learn how online shopping can meet your material handling needs.

Every day the number of Americans who prefer to do their shopping online increases. US retail e-commerce sales are expected to increase by up to 7% through 2024. This rise in online shopping is due to various reasons including convenience and efficient solutions for your average American.

This preference stays true in the material handling world, where people find online shopping to be faster and more convenient in today’s busy world. This stays true for a few reasons:

Larger Inventory

Consumers are more educated than ever and do not want to settle for a product that does not meet their needs. Searching for products online, for something as simple as a forklift replacement part, is easy with the help of product search boxes and part number lookup.

Faster Shopping

Purchasing products is ideal for anyone on a tight schedule, especially for managers on a tight schedule. When shopping online you can view the availability of the product and if you could benefit from reordering previous items.

Scheduled Deliveries

If you need to make purchases on an ongoing basis, then online shopping is the way to go. Set up reoccurring orders leaving you one less thing to worry about. When you schedule deliveries it also allows you to minimize inventory space in your warehouse while also having everything available you need on-hand.

Informed Decisions

Shopping online allows for more informed decisions, as you can read product descriptions, reviews, product specifications, and other critical details.

Easy Returns

Returns are easier than ever with online shopping, simply send the product back in the original packaging back to the manufacturer. Since all purchase information is stored digitally, you will not need to hang onto paper receipts to make that return.

Always Open

Many of us are working from 9-5 and may not have time to shop. Shopping online allows you to browse parts online and order what you need when you have the time to do so.

An Online Parts Store

Fallsway offers an online parts store providing you with quick and easy access to genuine OEM and competitive parts.

The Part Store allows you to:

  • Order replacement parts for your forklift fleet, all online. Parts available regardless of the make or model of the forklift.
  • Check availability and pricing for over 4.3 million forklift parts on your own schedule.
  • Order your forklift parts with the click of a button whenever you need them.
  • Obtain tracking information for added peace of mind.

Have further questions? Contact us today!

Interested in learning more or have a question? Visit Parts Store to learn more.

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Class 4 Model Lineup Expansion

Cat Lift Trucks and Mitsubishi Forklift Trucks recently announced that they are adding to their class 4, sit-down internal combustion tire product line to provide more options for their customer bases.

These additions will include 7,000 lb. and 8,000 lb. models, which provide industry-leading advantages in maneuverability achieved through the chassis design. This versatility provides various advantages, they excel in a number of industries such as general warehousing, food products, trucking and warehousing, building materials and garden supplies, and much more.

These models were developed for the needs of the market, providing the solutions your customers need and the return on investment that is expected with the Cat Lift Trucks and Mitsubishi Forklift Trucks.

Built to Last

Display Diagnostics – On-board diagnostics provide immediate truck status, helping streamline the process of troubleshooting while minimizing the time needed to address any potential issues.

Cooling System – Includes electronic engine protection and warning system to monitor radiator fluid and transmission oil temperatures, bottom bypass airflow design to increase airflow, and a reliable aluminum radiator for crossflow cooling.

Cushioned Stability Control – A rubber damper mounted between the steer axle and frame can provide a maintenance-free system to add lateral stability, which means an operator can maintain productivity with confidence.

Reduced Vibration – The engine is mounted onto rubber cushion dampeners that absorb vibrations from the floor, helping increase operator comfort and safety.

Trustworthy Performance

GK25 IC Engine – Provides high levels of torque and horsepower keeping compliance with all CARB and EPA emissions regulations.

Electronic Fuel Injection System – Provides high levels of torque at lower RPM levels helping to find the perfect balance of performance and fuel efficiency.

Fuel Saver Mode – Toggle switch located in the dashboard that can be easily activated to save on fuel costs without sacrificing travel speed of the truck. *Optional for Mitsubishi Models.

Sales Resources

Cat lift trucks 2C7000-2C8000

Mitsubishi forklift trucks FGC35CN-FGC40CN

For More Information

If you have a question or would like more information, contact us! We will connect you with a Territory Manager in your region who will be able to provide more information.

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E-Commerce in the Material Handling World

Fifty-eight percent of Americans prefer to do their shopping online, but people use more than just Amazon these days. Read today’s blog to learn how online shopping can meet your material handling needs.

Every day the number of Americans who prefer to do their shopping online increases. US retail e-commerce sales are expected to increase by up to 7% through 2024. This rise in online shopping is due to various reasons including convenience and efficient solutions.

This preference stays true in the material handling world, where people find online shopping to be faster and more convenient in today’s busy world. This stays true for a few reasons:

1. Larger Inventory

Consumers are more educated than ever and do not want to settle for a product that does not meet their needs. Searching for products online, for something as simple as a forklift replacement part, is easy with the help of product search boxes and part number lookup.

2. Faster Shopping

Purchasing products is ideal for anyone on a tight schedule, especially for warehouse managers on a tight schedule. When shopping online you can view the availability of the product and if you could benefit from reordering previous items.

3. Scheduled Deliveries

If you need to make purchases on an ongoing basis, then online shopping is the way to go. Set up reoccurring orders leaving you one less thing to worry about. When you schedule deliveries it also allows you to minimize inventory space in your warehouse while also having everything available you need on-hand.

4. Informed Decisions

Shopping online allows for more informed decisions, as you can read product descriptions, reviews, product specifications, and other critical details.

5. Easy Returns

Returns are easier than ever with online shopping, simply send the product back in the original packaging back to the manufacturer. Since all purchase information is stored digitally, you will not need to hang onto paper receipts to make that return.

6. Always Open

Many of us work from 9-5 and may not have the time to shop. Shopping online allows you to browse parts online and order what you need when you have the time to do so.

An Online Parts Store

Fallsway offers an online parts store providing you with quick and easy access to genuine OEM and competitive parts.

The Part Store allows you to:

  • Order replacement parts for your forklift fleet, all online. Parts available regardless of the make or model of the forklift.
  • Check availability and pricing for over 4.3 million forklift parts on your own schedule.
  • Order your forklift parts with the click of a button whenever you need them.
  • Obtain tracking information for added peace of mind.

Interested in learning more? Click here to read a PDF with more information.

Have further questions? Contact us today!

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Dock Repair and You: Fallsway’s Dock Services

One-way Fallsway continues to be a solution provider is by offering dock repair and services. When your dock needs service, we know you need it as fast as possible. Trust our team to handle repairs and service for all areas of your loading dock. In today’s blog, we will discuss our dock equipment service, dock levelers, dock seals, and truck locks.

Dock Equipment Service

A flawlessly working dock is a key component of any warehouse. Once your dock breaks down it can lead to a multitude of other problems. In addition to our warehouse and loading dock equipment, we also offer dock equipment maintenance service.

We offer:

  • Clean debris from pit
  • Inspect leveler for visual cracks
  • Inspect for missing hardware
  • Check for worn or loose fasteners
  • Lubricate all grease fittings and linkages
  • Adjust Dock Leveler for proper operations
  • Adjust Vehicle Restraint for proper operation
  • Inspect Vehicle Restraint safety lights for proper operation
  • Check the condition of dock seal or shelter
  • Inspect for loose or worn dock bumpers
  • Inspect lip and deck for wear or damages

Once our services are completed, a final check is done to ensure your dock will be in top shape. Trust us to ensure your dock problems are a thing of the past. If you would like to sign up for dock equipment service, or learn more about our dock equipment service, click here!

Dock Levelers

A dock leveler is a piece of equipment that is mounted to the dock face or in a pit at the loading dock door allowing movement of vehicles between building and transport vehicle. Fallsway provides Nova dock levelers for our customers, well known for their high-quality design. Their equipment is equipped with top of the line materials, meets all safety regulations, and is affordable. Nova docks levelers are available in mechanical, air-powered, and hydraulic models. This versatility allows your business to choose the best available option for your operation.

Nova Dock Leveler

Dock leveler details include:

  • The operable range is 12” above and 12” below dock level
  • The platform is designed to service out-of-level trailers with up to 4” of flex and remains flush with dock floor
  • Full-width rear hinge in compression with structural channel rear frame supports for added strength
  • Integral maintenance strut is lockout/tagout compliant
  • Positive lip extension
  • Below dock end load capability
  • *We also recommend a Nova Truck Lock for added safety

Interested in learning more about the benefits and features of Nova dock levelers? Click here to find out more information on this PDF!

Dock Seals

Fallsway also partners with Nova Technology to provide dock seals with superior design and materials. Nova’s seals offer a broad range of seals and shelters to fit the needs of your facility from vehicle type to door size to dock height and many more.

Nova Dock Seal

Nova dock seals offer:

  • Provide superior performance and weather resistance
  • Provide the best abrasion resistance, tear strength and service life of comparable fabrics at a more competitive price with NOVA’s MAX-60™ fabric
  • Provide long life and excellent resiliency characteristics with high-density urethane foam
  • Select grade pressure treated kiln-dried lumber
  • Shelters include steel support bumpers
  • Heavy-duty galvanized mounting hardware
  • Seals feature brass grommets with spur washers for venting
  • Velcro® brand fasteners
  • All sew lines are backtracked with locked stitching
  • Heavy bonded polyester multifilament thread with a UV protectant

Perfect for beverage, paper products, distribution center business, or another line of business that requires protection against the elements, Nova dock seals will get the job done. Interested in learning more?

Click here to see a Nova Dock Seals selection chart.

Click here to see dock seals and shelters.

Click here for Nova Dock Seals FPH series specifications.

Truck Locks

Not only do we carry Nova levelers and seals, but we also offer Nova truck locks. Truck locks offer the ability to reduce a company’s risk of injury, property damage and downtime in your shipping and receiving. With several models to choose from, we are confident you will get the right lock for your application.

Nova Truck Locks

Nova truck locks offer the following:

  • 10″ or 7 1/2″ retracted height… Restrains more types of trucks than anyone else.
  • Lowest Cost of Ownership in The Business!
  • Extremely low maintenance, with very few moving parts
  • All Activation Components INSIDE the building… Not Exposed to Weather.
  • Non-Contact Truck Restraining… No Damage to Trucks… or Dock Wall!
  • Installs at more “non-standard” type docks than anyone else… i.e. brick veneer, concrete curb, block etc.
  • Economical Manual or Pneumatic Operation.
  • Unit cost is “budget-friendly” with excellent ROI.
  • Rust Resistant… zinc plated.
  • Ram Bar yield strength of 100,000 lbs… no deformation.
  • Over 30,000 lbs. of restraining force.
  • Cast in or Bolt-in (Flange) Models.
  • Environmentally friendly.
  • Operates in the harshest conditions.
  • Small footprint… not obtrusive to loading dock operations.
  • May lower insurance costs by making your loading docks safer.
See the selection guide above for more information about Nova Truck Locks.

Key Takeaways

From installation to repair, rest assured that Fallsway has your loading dock equipment needs covered. Nova Technology is a leader in dock technology and we proudly work with them to offer you the best products. We currently offer services in Ohio, Michigan, Pennsylvania, Indiana, West Virginia, and Kentucky. Interested in learning more? Click here to contact us!

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Lithium-Ion Batteries: The Future of the Forklift World

In today’s world, lithium-ion batteries are all around us. They are on our laptops, our watches, our phones, and even our toothbrushes. Lithium-ion batteries can also be found in today’s warehouses and distribution centers. So why are companies and products switching to lithium-ion batteries? In today’s blog, we will discuss the difference between lead-acid and lithium-ion batteries and why warehouse managers are making the switch to lithium-ion batteries.

To begin we must look at the advantages and disadvantages of lead-acid batteries. Keep in mind lead-acid batteries have been in use for over 100 years and are still the most widely used battery in today’s forklift world.

Advantages of lead-acid batteries:

Very cost-efficient.

Reliable.

Easy to recycle.

Heavy enough to act as a counterbalance for the forklift.

Enough energy for two shifts.

Disadvantages of lead-acid batteries:

Long charging times.

Spare batteries for multi-shift operations.

Slower current draw at low charge levels which reduces forklift performance.

Loss of time.

Requires ventilated charging stations because they release harmful gasses while charging.

Risks of exposure to corrosive acid.

Moderately energy efficient.

Maintenance required.

Limited life cycle.

Want to learn more about lead-acid batteries? Read our blog on Tubular versus Plate Lead Acid Batteries!

Next, let us look at lithium-ions advantages and disadvantages.

Advantages of lithium-ion batteries:

Enough energy for three shifts.

Shorter charging times.

No more battery exchanges.

No more battery bays are required.

No more maintenance or handling as lithium-ion cells do not require a top-off or any other maintenance procedures.

Higher power density.

Higher energy density.

High energy efficiency.

Longer lasting cycles.

Environmentally friendly.

A variety of types available, several types of lithium-ion cells are available.

Disadvantages of lithium-ion batteries:

Cost is typically more expensive than lead-acid.

Lithium-ion batteries are still considered a developing technology and are constantly changing (This may be an advantage as better solutions will be available in the future as technology changes).

Lead-acid is still the most widely used battery and forklifts are made for that design. Many forklifts must be modified to fit the new lithium-ion battery.

As you can see there are many advantages of using a lithium-ion battery. From phones to forklifts, the pros are increasingly outweighing the cons. Due to this advantage, the amount of development will only increase with time. It is important to note the disadvantages of lithium-ion, as with everything, the pros must be weighed against the cons.

In conclusion, lead-acid versus lithium-ion technology could be summarized as.

Lead-Acid Technology

Long charging times.

Spare batteries for multi-shift apps.

Higher Investment.

Risk in handling heavy batteries.

Loss of time.

Need for special battery bays.

Need for maintenance.

Medium energy efficiency.

Limited life cycle. Environmental issues with acid and lead.

Lithium-Ion Technology

Shorter charging times.

No more extra batteries.

No charging rooms.

No ventilation systems.

No more changing batteries.

No maintenance.

Enough energy for 3 shifts.

More energy efficient.

Longer life cycles.

Environmentally friendly.

Some key indicators that lithium-ion may be the right solution for your operation:

  • Multi-shift operation.
  • Changing batteries all the time.
  • More than one battery per truck for operations.
  • Willingness to opportunity charge.

Some key indicators that lithium-ion may NOT be the right solution for your operation:

  • Currently, lithium-ion batteries are not intended for freezer applications. If the battery falls below 32 degrees Fahrenheit, the charge will be reduced.
  • High temperatures are also something to avoid as it can cause overheating to the battery and cells shortening the lifespan.

When considering integration in an existing warehouse:

  • Power grid/transformer sufficient.
  • Modifications for charging locations may be necessary.
  • Adjustments of internal processes for truck operations may be necessary.
  • Drivers will have to commit to the opportunity charging concept.
  • Safety engineers need to be advised.
  • Unknown power consumption.

Key Takeaways

It is safe to say lithium-ion batteries are the future of the forklift world. The advantages including increased productivity and fewer maintenance requirements have warehouse managers on watch. Now could be the best time to begin considering if lithium-ion is right for your operation.  Consider bringing a Fallsway expert consultant to your facility to see if lithium-ion is the correct choice.

Have any questions? Like to learn more? Contact us today!

Would you like to schedule a Fallsway representative for a facility walkthrough and consultation? Contact us here!

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Winter is Coming: 9 Ways to Prepare your Forklift Fleet for Winter

Winters can be harsh and cause unexpected problems on your forklifts and operators, but once you take the proper precautionary steps in preparation and maintenance you can make it through the winter season. Follow these nine forklift tips to help ensure your fleet makes it through the months ahead.

Cold Weather Is Tough on Batteries.

Have every forklift’s battery and charging system checked and maintained for optimal performance.

Maintain Proper Tire Tread Depth and Tire Pressure.

Once snow and ice become abundant, consider switching to special tires built for winter applications. During the winter months, tire pressure should be checked weekly.

Change The Oil and Filter At Recommended Intervals or Sooner.

Dirty oil can cause a multitude of problems in winter. Consider changing to “winter weight” oil if you live in a colder climate.

Clean, Flush, and Replace New Antifreeze In the Cooling System.

This should be done every year regardless of weather conditions.

Check Other Critical Fluids and Components.

A technician should check the forklift’s fuel, air, hydraulic, and transmission filters.

Check Your Brakes.

Faulty brakes are a common problem during the er months.

Tune-Up Your System Before Winter Starts.

Winter can make problems worse, including pings, faulty starts, and sluggish performance. Get these problems checked out before winter starts, not after.

Check The Exhaust System For A Carbon Monoxide Leak.

Monoxide leaks can be potentially lethal and are considered very dangerous. Carbon monoxide leaks are especially dangerous in winter months when forklifts are stored inside.

Ensure All Lights Are Working Properly.

This means checking the warning lights, work lights, and tail lights to ensure they are working as they should.

For more information, contact us today! Fill out the form and one of our experts will contact you to receive a free fleet consultation! Or give us a call at (855)-662-4379!

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Tubular Versus Plate Lead Acid Batteries

Have you ever wondered how a lead-acid battery works, what battery is best, and how it makes our machines work? Today’s blog will go over two different types of lead-acid batteries, Tubular Plate versus The Flat Plate battery.

What is a battery?

A battery is a device that converts chemical energy contained within its active materials directly to electric energy. A battery is self-contained and can release energy over a period of days, weeks, months, or even years.

What is a lead-acid battery?

A lead-acid battery is the earliest type of rechargeable battery. It can supply high surge current while still at a low overall weight. This means lead-acid batteries have a relatively large power-to-weight ratio. Lead-acid batteries consist of flat lead plates immersed in a pool of electrolyte. Adding water is a requirement for most types of lead-acid batteries although low maintenance options are available. Improvements in materials and manufacturing methods continue to bring improvements in lead-acid battery energy life and reliability.

What are the different types of lead-acid batteries?

Today’s blog covers two different types of lead-acid batteries, the “Flat Plate battery” versus “The Tubular Battery”. In most cases, the negative plate is almost identical for both models. However, there is a major difference in design and performance. Note that the materials used for both designs are similar as well.

  • Flat Plate Battery: This battery consists of positive and negative plates that are assembled in grids.
  • The Tubular Battery: This battery consists of negative plates like the flat plate except for the positive part of the Tubular battery is made up of spines put underneath the tube packets. It is a much more complex design than the flat plate design.

What is the difference between Flat Plate and Tubular Plate Batteries?

As mentioned previously, there are similarities between the two batteries. However, knowing the difference is key to understanding and is explained below:

  • The basic difference comes from the change in design between the two batteries. As mentioned in section 3 the flat plate battery is simpler compared to the more complex design that comes with The Tubular Battery.
  • Flat plate batteries have a lower life expectancy, as the tubular battery sheds its active material at a slower rate.
  • Tubular batteries have a higher rate of producing then accepting current compared to the simpler flat plate battery. This is because the tubular battery is better suited in dealing with the high charging rates that come with fast charging and any other heavy-duty applications that require a steady sustained current.
  • Choosing a battery may depend on the application. Regular tubular batteries hold heat while flat plate batteries are generally more resistant to heat. Ensure that you have the correct battery for your application, as poor heat dissipation may cause your battery to deteriorate rapidly.

Conclusion

The tubular plate provides energy faster, has a larger electrical capacity, and provides a longer service life than its flat plate counterpart. In short, many highly favor the tubular positive plate design. Over the years advanced processes and machines have heavily reduced costs for the tubular design making it more efficient and easier to fabricate, providing a powerful battery at a competitive cost.

Interested in learning about Lithium-Ion batteries? Check out our previous blog!

If you have a question about lead-acid batteries, leave a comment below or Contact us! We love hearing feedback.

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What to Consider Before Selecting Fleet Management Tools

There are a lot of factors to consider before selecting the right fleet management tool. It could be an aging forklift fleet, incomplete maintenance records, or limited access to repairs. On top of that, customers’ demands and expectations are growing. These challenges have caused many fleet managers to rethink their overall fleet management strategy for the future.

From online purchasing to telematics, what should you start to consider when selecting the right tools for fleet management? We have six factors you should consider before starting your search

Think Digital

New technology has made many changes in the material handling industry. It has also brought about new ways to manage your fleet, all online. Many material handling providers are still using older established internal methods or perhaps not storing the information online at all. Think internally and question your existing processes. Consider moving away from paper records and move towards something online.

Scope Out Your Weak Points and Requirements

What is the minimum you need today, and what are your future requirements? When you are considering optimizing your forklift fleet, do not just solve the challenges of today. Take the time to map out your future, both the positive and the negative. Consider solving today’s problem but once that is complete, what is next?

Centralize Your Tools

Once you have your forklift fleet management requirements and needs, you may begin your search. Always begin your search with common platforms that allow you to achieve your multiple goals, such as reviewing fleet management invoicing and your fleet data usage in one location. Centralizing your tools with one supplier is key to having an easier time with your fleet management process. You will also have more time available as the time it takes to gather information is shortened. 

Ensure Around the Clock Access

Being available during emergencies is critical to keeping your operations running smoothly. Need to order parts or schedule emergency maintenance at three in the morning? You simply cannot afford to wait the weeks, days, or even hours necessary to get that forklift back in operation. Make sure that the forklift fleet management solution you choose is available to you at any time of day, or night.

Reliable Offline Support

Very similar to our fourth factor, connecting offline is just as important as being able to connect online. Every warehouse is unique with different challenges, online support may not always have the right solution. Having an online solution is ideal, but make sure that you have a solution available that can help you on-site and in-person too.

Run a Yearly Analysis

Much like scheduled forklift maintenance, your forklift fleet management process should also be under regular maintenance. Ensure the solution is still working for you year after year. A solution may have worked many years ago, but does it still work as effectively today? Does that solution that does still work today, work tomorrow or a year from now? Remember to review your processes and remember that it could always be improved.

In case you missed it, MCFA offers a plethora of tools that fit all these requirements, called Lift Truck Solutions. Click here to read our last blog covering these tools.

Whatever solution you choose, take these steps to ensure it works for your business. Unsure of where to begin? Drop a comment below or contact Fallsway today! We are always here to help.

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Learn How to Manage your Forklift Fleet with These Digital Tools

Today’s economic environment is built on efficiency, it is critical to make the most out of your operation and efficiently track your fleet. In today’s blog learn how Lift Truck Solutions offers digital tools to maximize your productivity as well as simplifying your day-to-day processes.

Many factors are considered when selecting a Fleet Management solution ranging from ease-of-use to a one-stop unified tool. Read today’s blog to learn how Lift Truck Solutions can help your business.

What is Lift Truck Solutions?

Lift Truck Solutions is a tool offered through MCFA’s dealer network, it is a unified and complete platform that’s main goal is to connect dealers, business users, and their equipment. It helps improve and simplify the entire service and data management experience, which directly improves productivity and lowers time managing paperwork.

Available through one portal location, Lift Truck Solutions consists of five different management tools that provides customers and dealers a complete view of their fleet usage, maintenance, and related costs, regardless of what their forklift make, or model may be.

Fleet Track – Centralized Fleet Reporting

Many warehouses today have fleets that consist of various ages, sizes, and brands of forklifts. Keeping track of each individual truck’s usage, repair schedules, and time spent on maintenance can be daunting. How do you determine when the best time to repair, relocate, or replace your fleet is? Fleet Track analyzes this for you and provides real-time data across your fleet.

Fleet Track is a comprehensive fleet management tool that can provide the following for you and your business:

  • An overview of all your lift trucks in one cloud-based location
  • A user-friendly interface with an emphasis on functionality that generates a complete view of your equipment.
  • The ability to quickly view and access your expenses and assets, analyze spending over a variety of date ranges, as well as track specific equipment hours.
  • Real-time data about your fleet, which allows you to make the most educated decision possible about each of your lift trucks, regardless of brand

One Bill – Centralized Billing

One Bill is an easy-to-use invoice management system that takes away the hassle that comes from managing fleet cost data across multiple locations. This tool offers the following:

  • Provides large customers with the ability to standardize billing agreements and consolidates invoices from multiple customer locations into an easy-to-read electronically billed statement.
  • Ensures that all dealers who service a customer, no matter the location, follow the same standards and billing guidelines-avoiding unnecessary invoice processing and headache on your end.

Service Dispatch – Easy Service Requests

Requesting service for your forklift’s does not have to be a difficult or lengthy process. With Service Dispatch, you can manage all your forklift service needs all through one location, including all your forklift brands. The benefits are as the following:

  • Provides a unified view of your service requests. Service may be requested from a mobile device, laptop, or tablet and your request is automatically routed to us at Fallsway or your local service provider.
  • Digital Management of your service needs in a cloud-based service. Through the online portal, you may request service, fill in paperwork plus required information, and finally submit your order. This service allows you to attach photos and documents that may be needed with your request. You may even sign up for text alerts notifying you when your vehicle is finished being repaired.
  • Once the repair is complete, you may review the work order information and metrics that allow you to manage your forklift fleet service needs more easily.

Parts Store

The MCFA store has the parts you need, quickly access and order parts all online through the Parts Store.

  • Easily check parts availability and pricing for over 4.2 million replacement parts, regardless of your forklift make and model.
  • Log in 24/7, with an ability to track your shipment.
  • View MCFA’s massive parts inventory with a user-friendly interface.

Repair Estimator

Finally, the Repair Estimator is a tool used by Fallsway and other MCFA dealers. It helps ensure every quote you receive from an authorized MCFA dealer has a unified look and is user-friendly so your billing department can process the invoice as efficiently as possible.

Once the quote is complete you will be able to accept or deny any part of the quote directly from your mobile device, laptop, or tablet.

Unified Solution

While each one of these tools provides incredible benefits, the real benefit is leveraging these tools together. Combined in a single user interface, the solution allows data to flow freely between all applications. This allows you to receive a complete view of your fleet usage, expenses, service, and repair all in one central location.

Interested in Learning More?

We pride ourselves at Fallsway for being a complete service provider, have a question about anything mentioned in this blog? Leave a comment below or contact us today!

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When Should You Update Your Forklift Fleet?

Read this short guide to learn when you should replace, retire, relocate, or retain your forklifts.

Reliability is often the most sought-after trait by fleet managers. Warehouses need a forklift fleet that is reliable, and the best fleet managers know that this does not happen by accident. A reliable fleet is built proactively, with increased attention to planned maintenance and a keen observance on the fleet’s data.

Even with the fleet dialed in and charted, it may be still difficult to know when the optimal time to replace, retire, relocate, or retain certain forklifts. Replacing a forklift too soon means you risk not getting the most of your investment. Replace a forklift too late and you may risk an expensive and time-consuming breakdown.

So how do you know when to replace?

Breakdowns

A forklift past its prime may cost you more than you realize. After many years of service, you may experience worn forks, damaged structures, or hydraulic leaks. And when it comes to forklift maintenance, as the old saying goes, sometimes when it rains, it pours. Once breakdowns begin happening, it may be difficult to troubleshoot the issue and manage the costs effectively to keep everything running smoothly.

If you experience issues with a “trouble asset” and struggle to avoid downtime, it may be time to replace that forklift.

Downtime: The Actual Cost of a Breakdown

Breakdowns cost far more than the immediate price of the repair, it can also cost valuable time and significantly decrease the warehouse’s productivity. Minimizing forklift downtime is crucial, as unwanted breakdowns can heavily impact productivity. If a forklift breaks down, you may need to run a shift with one less operator, limiting productivity and increasing stress on the remaining operators.

To avoid any unnecessary downtime, it is important for you to focus on planned maintenance. Keep that in mind and always keep up with any recommended service for your forklift.  

Plan Your Exit Strategy

When it is time to replace a forklift in your fleet you must plan carefully. First, it is important to proactively plan an exit strategy for your new forklift. Consider the environment in which the forklift will operate. Will it be used in a general environment or a high-use environment? The general guideline to follow for most forklifts is to replace a forklift around 10,000 hours, a high-usage environment is around 8,000 hours. But how will you track that usage?

Tracking your Fleet’s Utilization & Repairs

It is important to keep records of maintenance history and track the utilization rate for each forklift. When your forklift utilization rate goes over ninety percent, it is typically an overworked forklift. Often action is required, or you may need to add an additional forklift to your fleet.

Keeping detailed service records and tracking utilization rates can be difficult to perform when done manually, so we recommend utilizing a fleet management system. The current recommended fleet management system is Fleet Track.

Fleet Track offers a practical and efficient fleet management tool that provides a user-friendly interface and enhanced functionality to generate a comprehensive overview of your entire forklift fleet. The program also allows you to track utilization rates for each forklift, and the data collected can help guide you to make important decisions on whether to retire, replace, retain or relocate a forklift based on its cost per hour and utilization rate.

Using data to make the most educated decisions about your forklift will help you save time and money while increasing your efficiency and productivity. Using a fleet management system to collect and analyze that data can help you make the most out of your forklift fleet in the easiest way possible.

Have any questions? Contact Fallsway today!

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