Jungheinrich Showcase

Jungheinrich, a German brand established in 1953, is one of the world’s largest industrial trucks supplier. Due to their mission to be the top of the line in technological innovation and quality design, they are the perfect addition to Mitsubishi Caterpillar Forklifts of America (MCFA). A major differentiator of Jungheinrich is the proprietary technology of their electric motor, the 3-phase alternating current (AC).

Several Advantages Include:

  • Greater torque and power with up to 25% faster goods throughput, increasing time and cost savings.
  • Improving productivity and energy reclamation through optimizing performance efficiency and regenerative braking by feeding back up to 20% of the energy back into the battery.
  • Enclosed motors rated at IP54 to serve in environments where electric lift trucks were previously unable to.
  • Wear-free breaking ensures both rapid acceleration and braking resulting in precise positioning, dynamic acceleration, and less break component wear.
  • No strain on the mechanical braking systems, reducing maintenance and operating costs.

This unique advancement delivers a significant reduction in the number of components and parts involved, while increasing efficiency and reliability, maximizing the cost-effectiveness of the operation.

One key example of Jungheinrich being an industry leader in productivity and ergonomic enhancements is in their Big Deal on 3-Wheels: the EFG 2 Series. Known for its excellent performance, high efficiency, and remarkable maneuverability, this electric counterbalance truck has a small, compact design while remaining spacious and comfortable. This product is also part of the 2 shifts 1 charge guarantee by Jungheinrich, assuring 16 hours on a single battery charge for 5 years. No more interim charging, no battery changing, and no additional battery is needed.  Save valuable time, move more product, and spend less on batteries and chargers for your fleet. Take advantage of this elite energy management technology. Watch the video below to learn more about the 2 shifts 1 charge guarantee.


For more information contact us at 330-633-6000 and speak with a Jungheinrich specialist.

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AGV: The evolving material handling industry at a glance

The material handling industry is evolving with new technology every day.  Companies are finding new ways to move products at efficient rates, saving both time and money.  AGV’s or Automated guided vehicles are forklifts that do not require an operator to function. The goal of an automated solution is to improve your operations warehousing efficiency and thus increasing profitability while reducing the overall costs.

Why choose AGV’s?

Automated Guided Vehicle application single stack

  • Operators are eliminated, along with the error that comes with them.  There are no damages to customer products, buildings, or machinery, thus saving costs on replacing misuse and abuse.
  • The increase in warehouse safety will dramatically increase safety records.
  • Reliably work 24/7 in critical 3 shift operations.  Sleep easy at night knowing that your warehouse is still hard at work!
  • Every AGV’s path is traceable, thus being able to identify product movement in your warehouse.
  • They have a low life-cycle cost.
  • Dramatically reduce operation and maintenance costs from hefty repair bills on machines

Automated Guided Vehicle Application double stack

Traditionally automation projects have been expensive, slow, or inflexible to implement, but technology has been changing and developing to make the futuristic warehouse more of a reality.  With the help of our experts, we can design a warehouse capable of full automation with various units all working in sync towards one common goal, efficiency.  Automation can show impressive cost savings to the warehouse, especially in areas that your employee is handling longer load transfers.  It will save employees for other tasks around the warehouse instead of cookie cutter, routine tasks automation can handle.

Take reliability and efficiency to the next level with AGV’s.  They are a durable, flexible, and modular solution that will deliver a short ROI.  The technology has been around for decades and has been proven to work in various applications.


For more information contact us at 330-633-6000 to speak with a material handling expert.




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Mistakes when Spec’ing & Selecting a Service Body

There is much that can go wrong when spec’ing and selecting the right service body for a work truck.  It can cost you thousands of dollars from lost productivity, possible driver injury, and vehicle downtime due to improper upfits.  Below are some common mistakes when spec’ing and selecting a service body.

Using Real Numbers

When designing and spec’ing a service body, it is extremely important you use the correct measurements and accurate numbers when gauging upfit needs.

Misundering the Job’s need

Often, a fleet manager may not understand the short and long-term purposes a job requires.

Overlooking Organizational Options

A common mistake upfitters often come across is under spec’ing a service body without organizational options like drawer systems, tool cubbies, bins, and other parts and accessories necessary for the job.


Don’t focus on the present, think about the future usage of the truck.  The business needs may change and future job requirements may vary depending on regional laws and environmental impacts.  Upfitt for impacts that may happen for any future needs.

Start considering Material Options

Not paying attention to alternative materials to what may be considered traditionally used materials while spec’ing an upfit can get you in trouble.  The DOT limit has stayed the same at 10,000-pounds, so building with lightweight materials such as aluminum and steel can directly impact the payload of the vehicle in a positive way.

Attention to Safety

Never forget the importance of keeping your driver safe.  Safety should be a top consideration during every step when selecting and spec’ing out a service body upfit.

Total Cost of Ownership

Ignoring the total cost of ownership may negatively affect you.  Some materials may have more of an impact on factors such as fuel economy and operating costs.

Would you like more information about upfitting a work truck for your fleet?  Contact one of our truck equipment specialists today at 330-633-6000!



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7 Tips to a Improved Material Handling Warehouse

Below are seven tips we learned from some of our customers on how to improve material handling and efficiency.   By following some of these tips you will notice an improvement in your workplace’s efficiency, thus saving time and money!


Jungheinrich order-picker

  • Don’t assign new employees to put-away duties.  An experienced driver in receiving will know the products and understand where things go.
  • Have the new employee start by filling orders.  This will help them learn and understand the products, customers, and paperwork system.


  • Don’t waste valuable time waiting in the yard and unwanted pressure on receivers and shippers.
  • If your truck arrival schedule is efficient, the fewer dock doors you will need to operate.  This will save you money on utilities.


  • With an assigned shift to one task, you can reduce the staging area requirements by receiving goods during one shift and shipping during another.


Jungheinrich truck unloading

  • Trucks sitting around only cause congestion in the warehouse.
  • Measure how fast your team unloads a truck.  Is there any room for improvement or anything that can be done differently to shave off time?


  • Don’t let pieces of debris on the floor reduce your productivity.  This will slow down operators in the workflow.
  • Check for cracks or uneven floor sections.  These can cause serious damages to trucks and expensive down-times.
  • Floor defects can also lead to loads tipping and causing serious injury or damage to the product.


  • Get packers complete orders so they don’t waste time looking for missing items.
  • Do they have enough space?  Observe them at work and make sure they’re not bumping into each other or tripping over boxes.
  • Keep the workflow consistent so packing doesn’t change between dead periods and rush hour activity.  If there is a change, this could mean that the order picking process is not operating as effectively and needs further attention.


  • Keep your operators up to date on new process improvements across the warehouse for improved efficiency
  • Ask your operators their opinion on how to improve a certain task that they perform around the warehouse.
  • Watch your best forklift operators to discover tricks they currently do.  Use that operator to teach others on how to be efficient.

For more tips and tricks on how to improve your warehouse contact us at 330-633-6000 to speak to a warehouse specialist!


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nGauge: Online Catalog for Lift Truck Parts

nGauge Forklift Parts Online Catalog nGauge Forklift Parts OnlineThe increasing usage of e-commerce is not breaking news. To capitalize on this opportunity, while carrying out our mission to better serve our customers, Fallsway Equipment Company has implemented nGauge, an online portal to look up and buy forklift parts. nGauge is a direct source for high-quality parts that are aligned with our customer’s unique needs. The goal of implementing this online catalog is to help minimize our customer’s lead times while making it convenient as possible to buy parts. We get our customers exactly what they need when they need it.

For our customers, having their forklifts running is essential to keeping the operation running smoothly, and we understand that. When a truck is down, production is down. nGauge offers the ability to easily search for, order, and receive parts within 24 hours of the order being placed.

Another benefit of this valuable service is the wide variety of inventory available. Having over 4.2 million replacement parts, we are able to supply what our customers are looking for, no matter the make or model of the forklift.

The Parts Department at Fallsway works with nGauge to customize the customer’s experience directly to their needs, and respond quickly to order and quote requests. In addition, order history and reporting features make it easy for us to help our customers stay on top of fleet management.

Using this online catalog is extremely simple, convenient, fast, and totally online. Contact us for more information about getting signed up for this free online program.

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Demand for Pick Rates Led Company to Jungheinrich

Classic Distributing & Beverage has been a beverage distributor for the Los Angeles area for over 30 years.  Running an operation in a 250,000-square-foot warehouse, moving nearly 8 million cases of beer per year!

One of the dominant challenges this company faced was reducing time spent pulling orders for distribution. Even with voice picking solution, they showed a loss of efficiency from getting on and off their forklifts during the order picking a routine. After working with a local Jungheinrich dealership, Classic Distributing added 15 new Jungheinrich EKS 110 low-level order pickers to their fleet for retrieving warehouse orders.

Check out the video below for their amazing story and success they had from choosing to go with a Jungheinrich EKS low-level order picker.

Classic Distributing Low-Level Order Picking Application

The EKS 110 is backed by the 2 shift 1 charge guarantee!  That is 16 hours of order-picking on 1 charge… it may seem unreal, but we guarantee it.

Contact us for a free 7-day demo and experience the difference!

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Fallsway Wins MVP Award 6th Straight Year

Fallsway Equipment Company has been awarded the prestigious MVP (Most Valuable Partner) Award for 2018.  This is the sixth consecutive year that Fallsway Equipment has earned an MVP Award from the industry’s trade association, MHEDA (Material Handling Equipment Distributors Association).

Award recipients must satisfy a rigorous set of criteria with less than 10% of the association’s membership earning the award.   As a 2018 MVP,  Fallsway Equipment has successfully demonstrated a commitment to business excellence, professionalism, and good stewardship.

“MHEDA MVP winners represent the very best in dealership management,” said Buddy Smith, 2017 MHEDA Chairman of the Board and CEO of CMH Services in Columbia, SC.  “These dealers have demonstrated their commitment to excellence in all aspects of their business.”

To qualify for the annual MVP Award companies are required to provide evidence of their commitment to their partners in the business including their customers, employees, and suppliers.  They must satisfy criteria in the following important areas:

  • Industry Advocacy
  • Customer Service & Safety Practices
  • Business Networking
  • Continuing Education
  • Business Best Practices

Fallsway equipment is a family owned company that has been in the business since 1959.  We have fewer than 150 employees working between our Akron headquarters and Youngstown branch.

The Material Handling Equipment Distributors Association (MHEDA) is the only national trade association dedicated solely to improving the proficiency of the independent material handling distributor.  MHEDA represents close 650 companies in the material handling equipment business.  Located in suburban Chicago, the association provides services to companies seeking to improve their business through education, networking, benchmarking and best practices.  For more information, visit www.mheda.org.

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Optimize Forklift Battery Performance

Having the proper level of water in your forklift’s battery plays an essential part in the routine maintenance of your electric lift truck.  In order to maintain an effective charge, a lithium-ion battery requires an appropriate level of water.  Too much and you risk overflow during the charging stage.

Follow these tips to help optimize your battery’s performance in your forklift:

  1. Water The Forklift Battery After Charging:

Before charging, NEVER top off the water in the battery.  The battery needs that extra space for possible fluid expansion when in its charging stage.  Check to ensure that the water level is high enough to cover all the lead plates inside.  If not, fill water to the necessary level that covers all of the cells.  But if you top off the water before charging, overflow can happen.  This risks losing some of the acids and significantly shortening the life of the battery.

  1. Submerge All The Plates:

Be aware that your forklift battery plates are all below the water-line when charging. This will help ensure they do not overheat and dry out.  If the plates are above the waterline, add distilled water to about a quarter inch above the plates and avoid completely topping off the battery.

  1. How Frequent Should You Water Your Battery:

Do you know the frequency you should add water to a forklift battery?  This is a key piece of knowledge for regular forklift battery maintenance.  A typical forklift battery needs watering about once a week when used on daily basis.  Batteries that have been used for an extended period of time or are reconditioned should be checked after every five charges.  When properly maintained, you may check new batteries about every ten charges for the first few years of use.  Look to see if the water level is roughly a quarter inch above the element protector.  If the level is too low, top off the battery with distilled water.

  1. Proper Water Usage:

When watering a battery make sure to use water that is free from impurities and measuring a 5-7 on the PH scale.  Always use clean, distilled water; if you use water containing impurities, such as tap water, you can damage the battery from the chemical and mineral content of the water.

To keep your electric forklift running efficiently, know your proper battery watering essentials as listed above.  If you follow the proper guidelines, you will help prevent high replacement costs and any unnecessary service costs.  For a more detailed demonstration watch our short video on industrial battery maintenance.  Get the most out of your electric forklift batteries performance!

For more information please contact us at 330-633-6000 for a Fallsway electric forklift battery specialist.




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A Long History With Cat Lift Trucks…

Mystic Seaport is both a preservation center and a museum for America’s seafaring past.  They dedicate their time to preserving and showcasing the artifacts of the sea.  For nearly 60 years, Mystic has operated its 1954 Cat lift truck, and have relied on it throughout the preservation process.  They have tried several brands of lift trucks, but in the end, have reached out to the local Cat lift truck dealership for assistance.  Check out what they had to say about Cat lift trucks in this quick video below!

For more information on our Cat lift trucks please contact us at 330-633-6000.

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Jungheinrich’s Lithium-ion Deal!

We would like to show recognition to Jungheinrich for receiving a major order for more than 1,000 lithium-ion vehicles.  The largest order ever awarded for vehicles fitted with lithium-ion batteries anywhere in the world and also the largest vehicle order volume in the company’s history.

Of the 1,000-plus industrial trucks, 700 consists of vertical order pickers designed for narrow-aisles in warehouses.

Lars Brzoska, a member of the Jungheinrich board of management in charge of marketing and sales, say’s the order is “a new milestone for electro-mobility (which) underscores Jungheinrich’s unrivaled mastery of lithium-ion technology”.

Lithium-ion batteries are produced at the Jungheinrich plant in Norderstedt, Germany, which Jungheinrich claims to be the world’s only manufacturer of industrial trucks to produce its own lithium-ion batteries.  The batteries are intelligent and can communicate with the vehicle as well as the charging device.

Jungheinrich has experienced an annual 300% increase in sales for lithium-ion batteries over the past three years.  With the continued strong global demand for this product, the group is planning to expand its manufacturing capacity in the future.

To learn more about Jungheinrich lithium-ion technology contact us at 330-633-6000 and talk to specialists today!

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