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Working as a Forklift Technician

In most industries, especially the forklift industry, the service department will make or break a company. At Fallsway, we understand this and embrace it by investing heavily in our forklift technicians. With a seemingly endless benefits package and enriching culture, we are a small, family owned and operated. However, we have advancement opportunities for those who value hard work and care about their job and company. In addition, Fallsway knows that the exceptional work ethic of our employees makes our future bright. We believe company-wide growth starts with employees who are customer focused, believe in going above and beyond the call of duty, and are committed to caring for the community of businesses we work with and support.

The material handling industry is a great one to work in. First off, it is continually growing and evolving, so there is no need to worry about job security. With over a quarter of a million forklifts sold a year in North America, there is a constant demand for forklift technicians. However, there is no need for experience working on forklifts to be considered or hired,  the only thing needed is a mechanical background or interest. This includes working in the automotive industry or on cars as a hobby. We believe in expanding your current knowledge with continuous training. This is not just a job, it is a rewarding career.

As an industry leader, Fallsway offers a complete range of benefits that makes us stand out from our competitors. For example, we offer an hourly rate to our technicians, who get paid weekly. See below for a complete listing of benefits and compensation.

Start your rewarding career as a forklift technician for Fallsway Equipment Company. For more information or to submit an application click on the link provided below.


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Jungheinrich EFG 2: Best 3-Wheeler on the Market

With plenty of 3-wheel, space compacted designed forklifts out on the market today,  there is no other 3-wheeler like the Jungheinrich EFG 2 series.  When it comes to cost savings and overall efficiency, Junghienrich perfected the bar with their EFG 2 series of electric 3-wheel pneumatic forklifts.

Reasons To Buy a Jungheinrich EFG 2:


The industry standard on performing planned maintenance (PM) intervals is close to every 500 hours.  The EFG 2 series, due to the efficient design from Jungheinrich, has a doubled interval to every 1,000 hours.  That means you will have 50% less downtime, thus saving you on maintenance costs and increased productivity.


Another great benefit to the EFG 2 is how finely designed it is for service.  While you may have longer service intervals compared to other competitors, but when you do, the component’s are all in easy to access spots.  Jungheinrich designed the forklift with service in mind to help reduce downtime and costs over time.


Jungheinrich has a focus on energy efficiency with all of their lift trucks and with many products they hold a guaranteed they will run 2 shifts on a 1 battery charge.

The EFG 2 forklift is one of the many products that offer this incredible energy efficiency.  Spend less time changing and recharging batteries during a shift and more time on moving your products.

  • Changing a battery can take up to 30 minutes on average which valuable time wasted during a shift.
  • In addition, you will need fewer batteries to run your fleet which can save space in your warehouse for product storage.


The EFG 2 series comes standard with some of the top ergonomic features to help your operators with long shifts.  Some of the top features include:

  • Low-Effort electric power steering.
  • No hydraulic components in the leg area to reduce noise and provide more leg room.
  • Ability to tilt and telescope steering column to match operator needs.
  • Essential controls all located on the adjustable armrest, allowing for intuitive control.
  • Solid pneumatic tires and full-suspension seat allowing for the more comfortable ride.

Want to learn more about the Jungheinrich EFG 2 series of electric forklifts?  Contact us at 330-633-6000 for more information!

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Manitex Trolly Booms – Unloader Solutions

Manitex Trolly Booms offer your unloading equipment needs a unique solution to any problem you may have.  Incorporating top-tier lifting solutions into each model and a wide variety of lifts, we are confident we can find the right solution for you in a Manitex trolly boom.

Advantages of using a Manitex Trolly Boom include:

  • Single elevate cylinders that reduce weight and provide increased load clearance.
  • Proven pistol grip radio remote controls.
  • Box-type boom constructed of high strength steel for increased strength to weight ratio.
  • Continuous boom rotation.
  • Low pressure, open centered hydraulic valves increase reliability and reduce maintenance.
  • Pilot-operated load holding valves on all cylinders.
  • A wide variety of forks and lifting devices available.

Manitex trolly booms come in various model types to fit your equipment needs for the job.  We offer trolly booms in the following models:

  • PC-20C
    • Maximum lift capacity of 20,000 lb.
    • Provide a 26’1″ overall length.
    • 22′ with hook out and 55″ with the hook in.
    • Boom extension radius of 23′ 11″.
  • 110-26E
    • Maximum lift capacity 11,000 lb.
    • Provides a 17′ 2″ overall retracted length.
    • 25’3″ with hook out and 14″ with the hook in.
    • Boom Extension radius of 26′.
  • 110-35E
    • Maximum lift capacity 11,000 lb.
    • Provides 22’3″ overall retracted length.
    • 34’2″ with hook out and 14″ with the hook in.
    • Boom extension radius of 35′.

To learn more about Manitex Trolly Boom, visit our website or contact us at 330-633-6000 to speak to an unloader equipment specialists.

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Tow Performance

In the towing and recovery industry, it is important that your trucks are optimized for the unique demands of your operation, and dangerous when a truck is trying to do a job that it is incapable of. However, there is a way to take the assumptions and guessing out, and that is by finding the Tow Performance of your truck.

The purpose of Tow Performance is to find the safe useable front axle weight on your tow truck for increased steering and braking capabilities. This can be found from a 50% front axle weight reduction while in tow.

To calculate the Tow Performance, you are going to need some simple information from the tow truck. First, find your trucks actual front axle weight (Not the Gross Axle Weight Rating or GAWR). Next, measure the wheelbase. On a single rear axle truck, this is done from the middle of the front axle to the middle of the rear axle. But if you have a tandem truck, measure from the front axle to the middle of the tandems. Finally, measure the overhang, the distance from the middle of the tandems to the middle of the fork receivers. This will ensure that the length of the underlift is set to where you would normally be towing the casualties from.

Now it is time to do the calculations with the information gathered. Take the front axle weight and divide by 2. Next, multiply that by your wheelbase and then divide by the overhang. This will give you the weight that you can lift and tow with a 50% front axle weight reduction. Your Tow Performance is the safe, usable front axle weight.


(Front Axle Weight in lbs.) / (2) * (Wheelbase in inches) / (Overhang in inches)  = (Tow Performance)


14,500 lbs.  /  2  *  312”   /  190”   =    11,905 lbs. that can be lifted and towed with a safe useable front axle weight

This calculation is intended to show you what can be towed while maintaining a safe useable front axle weight. It is not intended to calculated axle weights for scaling purposes. Tow Performance is a calculation of 50% front axle weight reduction while towing and is a standard across the country. In addition, it is a good rule of thumb to abide by when building a new truck.

When following this method, you will find benefits such as:

  • Better steering
  • Better breaking
  • Reduced tire wear
  • Longer truck life
  • Many additional benefits

This calculation is a very simple and quick way to evaluate the tow performance of your truck, which has been used with great success for quite a few years.  Due to the increase of twin steer chassis and larger steer tire sizes, consider looking at the tire to ground PSI rather than a static weight for your tow performance ratings. In the next blog, we will find the differences and compare these two.

This formula applies to any tow truck, not just heavy duties, so keep this in mind when considering your next purchase. For more information, or if you have any questions, contact us today!


Truck Mounted Forklifts Showcase

Truck Mounted Forklifts
Manitou Truck Mounted Forklift                                          Navigator Truck Mounted Forklift


Truck mounted forklifts, also called piggyback forklifts, are mounted on the rear of a truck or trailer and used to load and unload from the back. These portable pieces of equipment assist drivers with material handling capabilities at sites without a loading and unloading bay. Traditionally, truck mounted forklifts are lighter and more agile compared to industrial forklifts.

Fallsway Equipment company proudly supplies two excellent brands of truck mounted forklifts, Manitou and Navigator.


Manitou offers a simple, yet effective solution to your material handling needs. Their truck mounted forklifts, TMT Series, focuses on increased efficiency and freedom from relying on customers and suppliers for loading and unloading, whether it is inside or outside.

Key features include:
Telescopic boom
Compact, lightweight design
Unmatched versatility
Sideshift technology
High traction and stability

Learn more about Manitou truck mounted forklifts and what Fallsway has to offer.


Navigator truck mounted forklifts are dynamic and used for a variety of applications. Ranging from 4,000 lbs. load capacity to 6,500 lbs., there is going to be a truck to fit your application. Navigator prides themselves in being the most reliable, practical, and user-friendly truck mounted forklift available. Thousands of hours have been used developing the Navigator series, as is apparent based on the satisfaction of their customers. Operators, mechanics, and business owners have all played a significant role in the design process of these machines.

Key features include:
Highly maneuverable rear wheel steer
Integrated counterweight, adding strength and capacity
Dynamic with options based on application and need
Engineered to be tough and reliable
Time-tested, proven design

Learn more about Navigator truck mounted forklifts and what Fallsway has to offer.

Manitou and Navigator are both extraordinary products with their own unique advantages and features. Contact us today to see which truck mounted forklift is best for you based on your application and needs.

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Aluminum vs. Steel Truck Bodies


Traditionally in the industry for truck bodies, steel has been predominately used. While strength is one of the key advantages of steel, lately there has been an increasing number of truck makers and fleet owners turning their attention toward aluminum as a viable substitute.

There are many benefits to both steel and aluminum truck bodies. However, when deciding which option is best, a significant portion has come to favor the aluminum option due to the increased workload, fuel efficiency, and several other advantages.

Corrosion Resistance

One of the main benefits of aluminum truck models is the rust-resistant nature of aluminum alloys. Thanks to this rust resistance, aluminum is generally resistant to corrosion. Aluminum, by nature, forms an oxide layer along its surface that renders the metal resistant to corrosion in most cases. This protective layer of oxide shields the metal underneath from direct contact with air and moisture. As such, an aluminum truck body will generally be a lot more resilient in saltwater-dense air environments.

When it comes to steel, manufacturers must coat the metal’s surface with a galvanic layer of zinc. While the galvanic layer will protect steel from rust formation, this protection can get breached at any time. This would leave the exposed metal vulnerable to rust.


In combination with the durability added due to the corrosion resistance, aluminum bodies weigh less than steel and put less strain on the tires and fuel system. Because of this, the life expectancy of the engine and tires are likely to be longer in an aluminum-bodied truck.

Fuel Efficiency

A truck with an aluminum body will get more mileage per gallon thanks to the reduced amount of weight that the body places on the tires. An aluminum body can reduce the overall weight of a truck by roughly 50 percent. Likewise, the fuel efficiency of an aluminum-bodied truck is eight to 10 percent greater than that of a steel-bodied truck. For commercial trucking, the savings on fuel, reduced maintenance and tire wear and the increased load capacity translate to greater productivity and a healthier bottom line.

Environmental Friendliness

The production of aluminum is an eco-friendly process in which materials are recycled, and no harmful chemicals are used. When the parts of aluminum trucks are made, discarded metals are put to good use, and strong, efficient vehicles are pieced together as a result.

Aluminum production has also made it possible for automobile manufacturers to ease up on landfills and put discarded materials to better use. In fact, recycled aluminum products make up 85 percent of total aluminum.

Workload and Carrying Capacity

Steel is generally stronger than aluminum. As such, steel allows for more payload capacity than aluminum if you ignore other factors, such as the grade of the aluminum.

Another factor to consider is the lighter weight of aluminum, which allows auto manufacturers to produce truck bodies with thicker gauges of aluminum yet still retain the weight advantage. A sheet of aluminum is only a third as dense as a steel sheet of comparative thickness. Therefore, an aluminum truck body can be made with double the thickness, yet still be lighter weight than a steel truck of the same size and mass.


The amount of maintenance required for an aluminum truck body is generally minor in comparison to that of a steel-body truck. When it comes to the upkeep of an aluminum truck body, maintenance primarily consists of lubrication on the latches and hinges.

Thanks to the rust-resistant natural oxide that forms across the surface on an aluminum layer, there is no need to panic when a paint crack forms on the hood, roof or door of an aluminum-bodied truck. In fact, the paint on an aluminum truck body is purely aesthetic.

On a steel truck, the fight against rust is an ongoing part of maintenance, regardless of whether you have a fresh paint job and a galvanized truck bed. If a crack appears in the paint along any area of the truck body, rust could soon form if the problem is not remedied as soon as possible. Likewise, if the galvanized layer of the truck bed gets damaged, the truck will need immediate service work to prevent the formation and spread of rust and corrosion.

Ultimately, steel truck bodies have proven to be reliable for many decades. Nonetheless, aluminum bodies require far less maintenance, and this can be a huge money saver over the years that you own and operate an aluminum-bodied truck.

Contact us today to find which service body would fit best for your operation.

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Choosing The Right Forklift

There are many factors to consider when choosing the correct forklift for your warehouse.  Some factors include frequency of loads, maneuvering space, and duties of the operators.  Your current forklift selection process may be working now, but you could be missing out on a more efficient way of moving materials or goods in your warehouse.  There could be a model that can reduce the fatigue of the operator,  load trailers in a cost-effective way, or allow your operators to get more done.

Below are three factors to consider when deciding on a lift truck model:

1. How Often Are You Loading Trailers:

If your shipping department only loads a few semi-trailers or box trucks a week, consider using an electric walkie or walkie end-rider if:

  • Jungheinrich EJE Electric Walkie Pallet Jack

    the load capacity is between 3,000 and 8,000 lb.

  • loads are not stacked vertically inside trailers
  • there are no sensitive loads to handle.  The transition from the dock floor, dock leveler, and into the trailer can be harsh to riders.  If the transition is smooth then a smaller load wheel, like the electric walkie or end-riders can be ideal for traveling over dock plates.

Now, if you are constantly loading trailers, a stand-up end control forklift may be ideal over a walkie.  These lift trucks can easily fit into standard trailer doors and their masts allow for stacking if needed.  Capacities can range between 3,000 and 4,000 lbs.

2.  What Type of Space Are You Working With:

Cat  Electric Three-Wheel Forklift

Some warehouses have lots of room for operators to maneuver in and out of aisles with. Others may be filled to max capacity and have limited space for larger equipment.  This may call for a three-wheel electric forklift to perform smoother in tighter turning radius areas.

If space is not a concern, choosing between a three or four-wheel forklift should be based on:

  • what the operator prefers.
  • the capacity required to move the product or materials – three-wheel electric trucks max out at 4,000 lbs, so if you are lifting more, you will need a four-wheel model.

3. What Are The Operators Duties:

Jungheinrich ETG Stand-Up End Control Forklift

An important factor to consider before choosing a forklift is what are the duties each operator has when moving materials.  Are they not only loading trucks in shipping but are they also replenishing lines, storing inventory on racks, delivering paperwork, scanning barcodes, etc..  They can be constantly getting on and off lift trucks, which can cause major fatigue, and you should consider a stand-up option for easy access.

While in other applications, drivers may be on the machine for seven or eight hours a day.  Loading and unloading fairly similar load types constantly, so they don’t have to mess with paperwork or adjust for different loads.  This application may call for a sit-down counterbalance truck with add comfort to improve their efficiency during the workday.


Need help finding the right forklift for your application?  Contact one of our experienced account managers to help you choose the best lift truck solution for your business. Contact us at 330-633-6000!

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Anatomy of a Forklift

Forklifts can be complex machines but understanding the terminology of the parts and anatomy of a forklift is important for effective communication with others while on the job. Listed below are some of the key components that work together to make a forklift operate properly.


The forklift mast is the raised vertical support that allows loads to be raised and lowered. For most forklifts, the mast is designed toward the front of a forklift and directly in the forklift operator’s line of vision.

Forklift masts come with various sections that elevate or lower the forklift carriage along with the forks. These include:

  • Duplex: Two mast stages
  • Triplex: Three mast stages
  • Quad: Four mast sections


The forklift lift cylinder powers the vertical movement of the mast, or the raising or lowering of the forklift carriage and the forks. The lift cylinder is generally hydraulically powered and pushes in one direction, due to a single-acting hydraulic cylinder.


Like the lift cylinder, the tilt cylinder controls movement for operation purposes. However, the tilt cylinder controls the tilt movement of the carriage and the angle of the forks relative to the ground.


The carriage is a platform located in front of the forklift mast that is used to mount objects to be controlled by the mast. This includes the forks of the forklift, the load backrest and other features of a forklift truck that come in direct contact with the loads.


The forks on a forklift are used to make direct contact with a load for transport. They are attached to the forklift carriage and are designed to carry a load from the bottom. Forklift forks come in all shapes and sizes. There is a wide variety of fork types available for various applications. Standard ITA forks are the most common type of forklift forks, but they too come in various widths, lengths, and shapes.


The forklift backrest provides the operator another surface to rest the load against and is attached to the carriage. This helps prevent the load from slipping back toward the forklift operator during lifting and travel conditions. The forklift backrest also helps protect the forklift mast and mast components from being damaged by the load.

It is important to use a load backrest that is designed for the forklift. It is also important to never remove the backrest before operating the forklift for your own safety as well as the well-being of the forklift.


The counterweight is the weight installed onto the forklift to help offset the weight being lifted by the forklift. This helps keep the forklift stable during lifting and travel operations. Forklifts are designed with maximum carrying capacities using the counterweight for balance, so it is important to know the carrying capacity intended for the forklift. Check the rating plate on the forklift for this information.

Internal combustion forklift counterweights are located toward the back of the forklift, or on the opposite side of the forks. For electric lift trucks, the battery acts as a counterweight.


The power supply refers to the power source of the forklift, which can include an engine or batteries depending on the type of forklift. Forklifts can be electric (battery powered), diesel, gas or propane powered. For internal combustion forklifts, the engine is typically located toward the back of the forklift, below the seat. Propane powered forklifts often have the tank externally mounted for easier access.


All forklifts need tires to operate, but the types of tires and layout of tires on the forklift can vary significantly based on the application. There are two main types of forklift tires:

Cushion – Generally used for forklifts operating indoors, where surfaces are flat, smooth and consistent. Cushion tires are generally less expensive and easier to maintain but lack the traction pneumatic tires offer. They are ideal in warehouses and other indoor environments where small turning radiuses are necessary.

Pneumatic – Pneumatic tire forklifts are generally used for operating outdoors, where surfaces can be uneven, rough or variable. These are more similar to your car’s tires making them better at handling non-paved and rough-terrain surfaces. In addition, options include be air pneumatic tires, meaning they are filled with air, or solid pneumatic tires, meaning they are made entirely out of solid rubber.


Drive Wheels

The drive wheels provide the necessary power for the forklift to travel and are often larger than the steering wheels as they are responsible for bearing a large amount of mass during operation.

Steering Wheels

The steering wheels are generally located in the rear of the forklift and facilitate the steering of the forklift. It is easier to control the movement of the forklift using the rear wheel or wheels.


The forklift cab can be open or enclosed depending on what options are chosen. It is the space of the forklift where the forklift operator controls and operates the forklift. The cab contains a variety of forklift operating components and features used to control the forklift. These include, but are not limited to: The breaks, the steering wheel, mast controls, acceleration pedals, levers, and gauges.


If operating a sit-down forklift, the seat will be located in the operator cab. Some forklifts are designed to have the operator stand. Whether you’re operating a sit-down or stand-up forklift, it is important that the forklift operator is seated or standing in the location deemed appropriate by the Operation and Maintenance Manual for that forklift.


The operator steering wheel controls the movement of the rear wheels of the forklift. Some steering wheels have a knob attached to the wheel to enable faster turning.


There are various levers located in front of the seat that controls the movement of the mast and forks. These can include:

  • Tilt Lever– controls the angle of the forks relative to the ground.
  • Lift Lever– controls the height of the forks.
  • Side Shift Lever–controls horizontal movement of the carriage.


The capacity plate is featured on the front of a forklift and gives operators detailed information about the forklift. This will include model carrying capacity, lift heights, forward and back tilt degrees, tread width, tire information and other safety information. It is important for all forklift operators to read and understand the information on the rating or capacity plate before operating the forklift.


The overhead guard is a critical feature of a forklift’s safety. The overhead guard’s purpose is to help protect the operator should something fall onto the forklift cab.

Forklifts are designed to help minimize the potential for objects falling, from loads, on top of the overhead guard. However, factors like accidental bumps or misplaced loads can result in an object falling on top of the forklift cab. Always properly secure loads and follow the operator’s manual instructions prior to lifting any load.


As previously mentioned, forklift models are designed differently and not all forklift anatomies will contain all of the various forklift features mentioned above.

For further information, contact Fallsway Equipment Company to assist you in finding a forklift that contains the right features and components that your business needs to get the job done.


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Forklifts Operated On a Grade

Forklifts often have to be operated on an incline or grades at a facility.  Operating a forklift on a grade improperly can result in serious injury or damages.  It is best that you have your operators develop some best practices when moving up and down ramps with or without products.  This can result in keeping your warehouse safer and more efficient.    Follow these 5 tips to keep the product, operators, and everyone around safer.


Check your Operation and Maintenance Manual (OMM).  Every forklift manufacture provides an OMM with their forklift that each operator should read before getting on the machine.  Make the OMM part of operator training and keep it accessible to anyone who gets on the machine.  Most manufacturers have an area dedicated for the safe storage of the manual.  If you are missing your OMM for your forklift, contact our parts department for a replacement!


No matter what, you should always drive a loaded forklift with the forks pointed up the grade.  This will ensure that the load is secure and will not slide off the forks.  Also, regardless of the direction, you should always travel with an unloaded forklift with the forks pointed down the grade.  This helps improve traction and braking while traveling the ramp.


The key to operating any type of grade is simply maintaining a consistent and slow speed.  This will minimize the risks of tipping.  You should follow this practice whether you are carrying a load or not.


At all cost, directional changes on a slope should be avoided.  Any type of directional change on a grade can result in serious risk or injury.  The sudden change can create an imbalance in the equilibrium of the forklift, which can cause a tip-over.

In order to prevent this, have your operators familiarize themselves with their surroundings.  Plan the route on the straightest path up and down the grade.  Ensure there is nothing in the way of that path and always travel slowly.


Remember the basics that you retained from your operator training course.  Keep it slow and maintain a constant speed while descending or ascending grades.  Apply the information you learned from your operator training to keep everyone safe.

Our forklift operator training programs can help keep operators knowledgeable and safe while operating equipment.  For more information about our training programs contact us at 330-633-6000.



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Forklift Technician Training: Stark State & Fallsway Partnership

The partnership between Fallsway and Start State College

In the fall of 2005, a partnership between Fallsway Equipment Company and Stark State College was born. Stark State has a well-deserved reputation of excellence in training for the Comprehensive Automotive Programs as well as providing a variety of options for their students. Meanwhile, Fallsway puts significant focus on the training and development of technicians, as to better serve customers. Thus, the Cat Lift Truck program was developed, offering students the availability to receive a specialized undergraduate certificate.

This training program consists of 24 credit hours in Class IV and V products covering:

  • Lift Truck Fundamentals
  • Planned Maintenance
  • Engine Diagnostics
  • Vehicle Systems
  • LP Fuel Systems diagnostics

This partnership has been an excellent way of providing different career options for technicians, as well as acting as a high-quality source for Fallsway to find service technicians. Currently, Fallsway Equipment proudly employs 15 technicians which came out of this program over the years.

In addition, Mitsubishi Caterpillar Forklifts America (MCFA) conducts a mobile technician training class for Fallsway Technicians at the Stark State Facility every year. They provide significant resources and great hospitality to ensure successful training. Earlier this year, MCFA graciously donated several new engines to the program to work on.

We would like to express a big ‘Thank You’ to all the people at Fallsway and Stark State who help make this partnership work. Your commitment and passion for learning is the true reason for the success. We look forward to continuing and growing this successful partnership in the future.

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