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Forklift Services

You may know that Fallsway offers good customer service. What you may not know is that we consider “good customer service” as the starting point for how we treat our customers. Our relationship with you goes far beyond
 a polite and speedy answer of the telephone, and as such, many of our customers who have experienced Fallsway forklift service have described us as being “heroic” at times.

Forklift Service

It’s why we have over  50 technicians on the road, all with fully equipped service vans that most of the time have the exact part or tool needed to address your service need. In fact, 90% of our service requests are handled “on the road,” within a four hour response time, so our customers don’t have to wait or experience delays in their operations.

If the part or tool isn’t on the truck, however, we likely have it in-house and can quickly pull it off the shelf to get your equipment back in working order. In the rare case we don’t have the part you need, our Fallsway “shuttle” runs to CAT to get the part you need within 24 hours, thereby beating out even overnight delivery services on delivery times.

Fallsway Equipment's fully equipped lift truck service department can take care of your entire fleet. We offer a full range of Forklift services including repairsfleet managementhaulingdelivery, and operator and technical training. Fallsway Equipment services forklifts in Canton, Akron, Youngstown, Mansfield, and Marion, Ohio. We also provide service to Weirton, West Virginia and Sharon, Hermitage, Farrell and New Castle, Pennsylvania.

Have a service request or want to learn more about our forklift service? Contact us today!